'How to use a spreadsheet' tutorial – Experiment not loading

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  • October 25, 2018 at 9:38 am #1313
    Matthew Hunt
    Guest

    Hi,

    I’ve been following the tutorial and have got to the section on using a spreadsheet. I’ve followed the steps, created the spreadsheet (as .CSV) and have copied the code across. When I try the experiment, it’s stuck on ‘Loading, please wait’ but never goes anywhere. Is it possible I don’t have the right branch of the repo URL? I continued on the ‘rating-input’ one seeing as this section uses scales.

    Let me know if you need any more info on the problem.

    Best,

    Matthew

    October 26, 2018 at 3:41 am #1468
    Jeremy
    Keymaster

    Hi Matthew,

    A few people have had similar problems when they used a CSV file that contained a byte order mark signaling the file’s encoding. With the .csv file uploaded under chunk_includes in your project, open the editor by clicking edit to the right of the filename, then immediately click on Save and close without bringing any change. That should get rid of the byte order mark but leave the content of your table unaffected.

    Let me know if this solves your problem!

    Best
    Jeremy

    October 29, 2018 at 5:23 pm #1472
    Matthew Hunt
    Guest

    Hi Jeremy,

    Worked perfectly! Thanks a lot!

    Best,

    Matthew

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